Disclosures

Communication

It is our intention to provide you with as clean a transcript as possible.  If there is ever anything you would like handled differently in future jobs, please let us know; your satisfaction is our No. 1 priority!

Confidentiality

All of the information you share, both personal and professional, will be kept confidential; a reporter’s notes will never be discussed with others.

Deadlines

We will not commit to a job unless we can meet the deadline.  In most cases, you will receive your transcript back before the due date.

Payments

On the Record Scoping is a fee-for-service business.  Along with your completed job, you will receive an invoice from us.  Payment is due upon receipt.

We accept payments from PayPal, debit cards, and all major credit cards.

Late Fees

A late fee of $10 or 10% (whichever is greater) will be charged for every 30 days overdue. If you are having financial difficulties, please let us know.

Completed Jobs

Completed jobs are stored on a password-protected storage device for one year after the date of completion.