Disclosures

Communication

It is my intention to provide you with as clean a transcript as possible.  If there is ever anything you would like handled differently in future jobs, please let me know; your satisfaction is my No. 1 priority!

Confidentiality

All of the information you share, both personal and professional, will be kept confidential; a reporter’s notes will never be discussed with others.

Deadlines

I will not commit to a job unless I can meet the deadline. In most cases, you will receive your transcript back before the due date.

Payments

On the Record Scoping is a fee-for-service business.  Along with your completed job, you will receive an invoice from me.  Payment is due upon receipt.

I accept payments from PayPal, debit cards, and all major credit cards.

Late Fees

A late fee of $10 will be charged for every 30 days overdue. If you are having financial difficulties, please let me know.

Completed Jobs

Completed jobs are stored on a password-protected file for one year after the date of completion.