Disclosures

Communication

It is our intention to provide you with as clean a transcript as possible.  If there is ever anything you would like handled differently in future jobs, please let us know; your satisfaction is our No. 1 priority!

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Confidentiality

All of the information you share, both personal and professional, will be kept confidential; a reporter’s notes will never be discussed with others.

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Deadlines

We will not commit to a job unless we can meet the deadline.  In most cases, you will receive your transcript back before the due date.

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Payments

On the Record Scoping is a fee-for-service business.  Along with your completed job, you will receive an invoice from us.  Payment is due upon receipt.

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We accept payments from PayPal, debit cards, and all major credit cards.

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Late Fees

A late fee of $10 or 10% (whichever is greater) will be charged for every 30 days overdue. If you are having financial difficulties, please let us know.

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Completed Jobs

Completed jobs are stored on a password-protected storage device for one year after the date of completion. 

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